What Does CRM Stand For?

My Very Brief CRM Definition

If you've managed to escape the term CRM, WHERE have your been? Now let me spoil the sense of mystery that surrounds the subject and tell you that..

CRM stands for...

Customer Relationship Management

That is:

Customer = The one who buys from you and pays your wages

Relationship = People, companies or organizations that work together

Management = The gluing together of all of the above!