Meaning of Customer Service
What Does Customer Service Really Mean?
I'm often asked what is the true meaning of serving customers. On this
page I will offer my humble opinion on the subject.
Customer service is...
Serving your customers with a smile on your face, even when things don't go right.
Going the extra mile when someone is in need of your help.
Caring for your clients and co-workers.
Surprising a customer with a random act of kindness.
Following up with a courtesy phone call after you've put things right.
So what is your meaning of customer service?